1. When was TOPCALL founded?UP
1978, as a two-man garage company in Traiskirchen, Austria.
2. Where can I find TOPCALL locations?UP
International headquarters are located in Vienna, Austria. TOPCALL has established global presence either via own sales subsidiaries (Austria, Germany, Switzerland, Belgium, Netherlands, Italy, Spain, France, U.K., USA, China, Japan and Australia) or via dedicated partners. The world-wide distribution network currently consists of 40 sales points.
3. What is TOPCALL's core business?UP
TOPCALL is creating a world where people and organisations can automatically exchange, instantly understand and easily use information to drive business processes and transactions, regardless of format, application or device.
Unified Messaging
MS-Exchange, Lotus Notes, Novell, Groupwise, VoiceMail, PABX, Voice over IP, Native Integration, Multi-Site, xSP
Fax
Production Fax, Desktop Fax, MFP integration (MFPConnect), Fax to DMS (Document Management System), Inbound Fax, Outbound Fax, Consolidation, Fax over IP
ERP
Outbound communications: Purchase Orders, Trade Confirmations, Alerting (SMS, voice, e-mail)
Inbound communications: automated Fax Order Handling (FaxConnect for Orders), Routing of incoming messages directly to Business Processes, Central Archiving
Compliance
Message Gateway Consolidation, Audit-Proof Messaging, Reporting & Statistics, Secure Fax &
e-mail, Archiving
4. In which vertical markets will I most likely find TOPCALL customers?UP
TOPCALL has customers in virtually all vertical markets (industrial sectors).
Primary Industries
Aerospace, Banking & Finance, Manufacturing, Chemical & Pharmaceutical, Oil & Gas, Consumer Products, High Tech & Electronics, Insurance, Legal, Public Sector, Telecommunication, Transportation, Trade.
5. What are TOPCALL's main solutions?UP
Our solutions help solve your key problems associated with Business Process Automation
- Integrating business critical content into the business process
- Effectively transforming in- and outbound business critical data into actionable business information that can be leveraged by IT systems
- Minimising labour required to transform business process related content
- Minimising time required to transform business process related content
- Enabling the automation of information exchange points
- Automating confirmation and exception operations
6. What is the revenue breakdown in regional markets?UP
The regional split of revenues (in percent of total revenues/as of 31.12.2004) was as follows: EMEA 81%, Americas 12%, Asia Pacific 7%.
7. What growth rates are expected on the Fax Server Market? UP
The regional split of revenues (in percent of total revenues/as of 31.12.2004) was as follows: EMEA 81%, Americas 12%, Asia Pacific 7%.
| 2004 | 2005 | 2006 | 2007 | 2008 | 2009 | CAGR | |
| Fax Server | 9.200 | 9.400 | 9.650 | 9.900 | 10.200 | 10.600 | 2,9% |
|---|---|---|---|---|---|---|---|
| Growth rate | - | 2,2% | 2,1% | 2,6% | 3,0% | 3,9% | - |
| Fax Server Revenues ($M) | 270 | 285 | 300 | 320 | 345 | 375 | 6,8% |
| Growth rate | - | 5,6% | 5,3% | 6,7% | 7,8% | 8,7% | - |
Source: Davidson Consulting, Sturgies, MI, 2005
8. Who are the TOPCALL customers?UP
Principally the TOP500 companies in the world. Currently more than 4000 installations exist globally. Depending on requirements, TOPCALL also delivers solutions to smaller corporations. Here is a brief excerpt from our customer list: ABB, Agip, Airbus, BASF, BMW, Coca Cola, Credit Suisse, DOW, Ericsson, General Electric, HSBC, IBM, Merck, MITSUBISHI ELECTRIC, Philips, PSA Peugeot Citroen, PIRELLI, Renault, SAP, Siemens, Skandia.
9. What is TOPCALL's mission statement?UP
We will become the leading provider of Information Capture and Communications solutions that enable organisations to automate business processes and streamline transactions.
10. How many people does TOPCALL employ globally?UP
220 (per 30.6.2005)
11. Where was TOPCALL listed?UP
TOPCALL's IPO took place on July 11, 1997 at NASDAQ Europe under the ticker symbol TOPC.
From December 2002 until December 2004 TOPCALL was listed on the the Prime Market segment of the Vienna Stock Exchange.
And from December 1st, 2004 the company was listed on the Standard Market Auction segment of the Vienna Stock Exchange (ticker symbol TOPC) until August 11, 2005 when the delisting took place.
12. Who is TOPCALL's Managing Board?UP
Hans-Peter Christen, Managing Board
13. Who are TOPCALL's Supervisory Board Members? UP
Urs Niederberger, President
Gary Collins, Vice President
Members:
Norbert Binder
14. What new solutions were presented by TOPCALL since the beginning of 2003?UP
Integration of XML and Soap, solutions for Service Providers: Fax-, SMS-, e-mail-, Voice-broadcasting, reporting tools, UM solutions for banking and insurance, logistics, Secure document delivery solution, electonic signature, Fax-over-IP, GSM box, Branch Box, solutions for enabling Business Process Automation (e.g. FaxConnect for Orders) incl. confirmation & exception handling, consolidation and compliance solutions (e.g. MFPConnect).
15. How can I contact TOPCALL?UP
You can reach TOPCALL under:
Tel.: +43-1-86353-0
Fax: +43-1-86353-21
E-mail:
16. Where do I find the latest TOPCALL news?UP
Latest news on TOPCALL can be found at http://www.topcall.com/press/.
