Business Process Automation - BPA
The automation of business processes can be considered a key factor to the success of companies. To remain competitive, companies must ensure that processes for capturing, transforming and delivering business-critical data become faster, more efficient and more sophisticated in terms of their quality. Furthermore regulatory needs have to be fulfilled. Straight-through processing reduces manual tasks to a minimum and therefore cost.
DICOM Group's Information Capture products and services coming from KOFAX have progressed well beyond the scanning of paper documents and filing of images in an archive. They also perform sophisticated classification and extraction of unstructured information from various electronic formats, such as e-mails, office applications and PDF documents. Our products are now a significant enabler of BPA, allowing organisations to adopt highly automated processes that are faster, more effective and readily adaptable to changing market conditions and customer expectations.
BPA is the next logical step in the evolution of existing Information Capture technologies. Our expanded line of products includes Unified Communication Solutions as e-mail, fax, SMS and telephone systems. Our solutions can both facilitate the distribution of information in any appropriate digital format and also communication-enable entire business processes.
Collect - Transform - Deliver
We enable intelligent, integrated solutions that move organisations closer to the ideal of straight-through processing, by minimising as much human intervention as possible at all stages of a business process:
- Collection of the incoming business documents and forms needed to drive business processes.
- Classification and Extraction of business information and metadata from the documents.
- Routing and Validation of the extracted information and metadata. Conformation or Exception Handling to verify receipt of information or to request special handling as needed.
- Delivery of information to business systems, archives and various devices.
Partner for the future
TOPCALL International GmbH is part of the DICOM Group since November 2004. DICOM has fundamentally improved the way its customers do business, by recognising that organisations will continue to seek new ways to operate more efficiently and discover additional competitive advantages. That is, why a comprehensive portfolio has been built consisting of products, technologies and services that address today's challenges of unstructured content, transactional capture, and bi-directional communication. The group is well positioned to address future challenges of the rapidly evolving BPA market.
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