Broadcasting
Unified Messaging
Transporting thousands of fax/SMS/email/Voice messages in seconds is possible!!! TOPCALL has been working with many major Telco's, xSPs and emergency service organizations to create advanced broadcasting services. One major national Telco was able to broadcast 4,000 faxes messages in half an hour, while several xSP customers have offered "chain faxing services" as a billable service to customers.
SMS
As SMS has increased as an acceptable business standard to receive information, so has the interest in SMS broadcasting services. Today, it is possible to use SMS to distribute timely information to mobile staff, customers, or emergency services. This makes it possible for companies to mix address types and have the message format determined by the receiver - SMS/fax/voice message (via text-to-speech).
Voice
It is possible to have text read out to hundreds of telephones simultaneously. TOPCALL's voice broadcasting (TC/Voice Module) allows either pre-recorded voice files or text (via text-to-speech) to be read to mobile and fixed telephones.
The possibilities are endless. One customer has integrated voice-broadcasting services with an SAP database so that delinquent payment reminders no longer needed to be mailed. Now a friendly voice reminder is broadcasted in the place of two letters, cutting costs and improving workflow.
Why choose TOPCALL for your message-broadcasting project?
- Experience in developing, implementing and supporting message broadcasting projects (including an impressive customer list)
- Support of multiple addressing services - over HTML or Microsoft Word/Excel
- Solutions from 2 to 7200 Lines (with clustering) - Carrier Grade
- Total inbound and outbound message archiving and retrieval - up to 10 years history online
- Advance reporting services for Billing (TC/Report Module)
- Delivery reports are delivered back to the user for each job and show the error codes for failures (e.g. wrong number, busy, line fault etc.). TOPCALL can also deliver notifications back to a user's mail inbox, thus helping to create a universal inbox for all messages.
- Global direct support in more than 40 locations around the world
- Least-cost-routing with TOPCALL's unique "Message over IP" Branch box technology
Does this subject interest you? Let's talk about it!