Communication culture of security

Meeting today’s requirements regarding the accuracy and completeness of data means a lot of organisational effort for companies. Not only concerning the publication of financial data under stock exchange laws as the Sarbanes-Oxley Act, but also for the traceability of all documents. What is easy with e-mails and electronic documents seems to be impossible when it comes to fax communication. Scan it? Type it into the computer? Leave it as is? What happens with all the faxes in the business world? How is it possible to fully control all communication channels, all fax machines and multifunctional devices of a group of companies and to also document and archive the information transmitted through these devices in order to meet the statutory requirements?

The integration of all fax services and the connection of multi-functional devices to your Enterprise Content Management System is the solution. As an expert for business-critical fax solutions, TOPCALL provides you with the prerequisites for handling and archiving communications within your company in conformity with the compliance rules.

FaxConnect for ECM takes care of the monitoring, recording and transferral of all incoming and outgoing documents into your ECM. The documents are saved for the required time periods and are easily accessible. In addition, all transactions may be stored in the TOPCALL archive. Our solutions help you generate savings potentials in spite of the increasing number of regulations.

FaxConnect for ECM offers many technical and economic advantages:

• Automatic digitalisation of all incoming and outgoing faxes
• Support of all common formats such as TIFF and PDF
• Seamless integration into the ECM systems of all manufacturers: Documentum, FileNet, Hummingbird, Hyland, IBM, Interwoven, Microsoft, Open Text and many more.

• Especially in the area of “consolidation”:
• All incoming and outgoing fax processes are handled centrally which makes them more secure
• Savings:
  • material (paper, toner, etc.),
  • working time (automation of manual processes, handling via the PC)
  • infrastructure (central telephone connections versus numerous fax lines)
• Integration of the fax feature with the existing IT infrastructure.
• Straight Through Processing (STP)

• and in the area of “compliance and security”:
• Observance of the compliance requirements: all fax transmission are saved centrally and become traceable in the existing ECM applications
• Auditable business processes
• Electronic signatures can be attached to outgoing faxes
• More security thanks to the TOPCALL architecture: the fax lines are separated from the TOPCALL application by a firewall.

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