Open Interfaces
TOPCALL 's ability to interface with all mainstream business processes is due in large part to our well-documented application integration expertise. With 3 open interfaces and hundreds of live applications integrated today, we have set the standard in message switching between applications and communications. TOPCALL`s certified technicians are trained to develop, to interface and to support some of TOPCALL's most frequently adopted modules (TC/Link-FI, TC/Link-MQ, ActiveX).
Why choose TOPCALL to integrate communications into your business applications?
- Most of our application installations are done in 1-2 days (we just come in and do it - no complications!)
- We have 20+ years experience and hundreds of active installations, which integrate applications with communications.
- We have trained and certified technicians that are able to develop and to interface with your mainstream business process.
A few of our Open Interfacing Differentiators
- TOPCALL connects with business applications via our Open Interface (Fact sheet - PDF), IBM's WebSphere MQ or ActiveX. We can interface at the lowest possible level creating high levels of functionality.
- We offer access to all services - fax, telex, SMTP, SMS, voice and CTI - provided by TOPCALL's single server architecture - and it is based on the complete and robust TOPCALL TC/LINK structure.
- Any application that has a master vendor records can send faxes/emails.
- Automatic archiving, auditing and tracking of every message sent or received
- Attachment conversion with advanced LEARN mode - train to convert anything.
- Supports MS Office, Lotus Office documents, PDF, PCL6, PS, TIF, HTML, VISIO etc.
- TOPCALL will take a native PCL5 or PostScript format as compiled and use our native conversion engine to deliver the document, including logo, exactly as it was created.
- Outbound and inbound messaging
- Real-time status with the TOPCALL client
- Delivery reports are delivered back to the user for each job and show the error codes for failures (i.e. wrong number, busy, line fault etc.). TOPCALL can also deliver notifications back to a user's mail inbox, thus helping to create a universal inbox for all messages.
- Support for Secure Document Delivery
Does this subject interest you? Let's talk about it!