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Products & Solutions | Production Fax

Production Fax

Companies have learned quickly that integrating fax as a direct output from business applications greatly improves business workflow. TOPCALL's production fax capabilities have evolved over 15+ years of integrating business applications with fax and telex. Our expertise in the area has been clearly seen as a leader in the SAP production faxing market, as well as the IBM market.

TOPCALL has three fully documented open interfaces, which make it possible to generate fax from virtually any application. Our globally trained and certified technicians are specialists in connecting business applications with communications.

TOPCALL works closely with output management and archiving companies to create complete solutions.

Why choose TOPCALL for your production faxing project?

  • TOPCALL has over 1000+ production fax installations, integrated with SAP, Oracle, Baan and companies in-house applications.
  • TOPCALL has three fully documented open interfaces to allow production fax integration with virtually any application.
  • We have 15+ years experience with production faxing and trained technicians who understand application outputs.
  • Automatic fail-over to fax if the network or receiving mail server does not guarantee secure email delivery.

A Few More Differentiators

  • Direct link to SAP modules and SAP office.
  • Automatic archiving, auditing and tracking of every message sent or received.
  • Attachment conversion with advanced LEARN mode - train to convert anything.
  • Supports MS Office, Lotus Office documents, PDF, PCL5, PS, TIF, HTML, VISIO etc.
  • TOPCALL will take a native PCL5 or PostScript format and use our native conversion engine to deliver the document, including logo, exactly as it was created.
  • Outbound and inbound messaging
  • Real-time status with the TOPCALL client
  • Delivery reports are delivered back to the user for each job and show the error codes for failures (i.e. wrong number, busy, line fault etc.). TOPCALL can also deliver notifications back to a user's mail inbox, thus helping to create a universal inbox for all messages.
  • Unrivalled reliability - fault tolerance provides 99.997% up time.
  • Can be integrated with SAP workflow.
  • Support for Secure Document Delivery.
  • Least-cost-routing with TOPCALL's unique "Message over IP" Branch Box technology

Does this subject interest you? Let's talk about it!